Support

Need help with a product or an order? Email info@flipphones.co.za, call +27 12 946 2665, or WhatsApp +27 81 472 3782. Please include your order number when asking about an existing order.

Delivery and tracking

Delivery arrangements depend on stock availability and your location. We will share tracking details when your order has been dispatched. Read our Shipping Policy for the current terms, or contact us to check an order.

Returns and refunds

To request a return or ask about a refund, contact us with your order number and the item details. Please read the Returns and Refunds Policy for eligibility, time limits, and the process before sending an item back.

Product questions

Ask us about product specifications or compatibility before you buy. If you need help with an item you received, describe the issue and include photos where useful.

Contact details

See our Contact Us page for our address and other contact information.