WHEN DOES MY ITEM SHIP?
Typically we ship out any order immediately upon payment reflecting in our bank account, or if payment has been done through PayFast, and the availability of stock on hand.
If stock is not on hand, we generally get stock either on a Monday (if the order is placed during the week) or Friday (if the order is placed on a Monday). We will communicate this through call, then email, in order to make sure you're comfortable with the wait, else we are more than happy to refund you if you can't wait the hold.
All shipping, regardless of item bought is free upon the purchase of any item small or big from our store.
Duration for shipping would be same day or overnight with in Gauteng and general 2-3 days when shipping to other provinces in South Africa.
The partners we use are either:
- The Courier Guy
- Dawn Wing
- Courier IT
On most orders they are fulfilled through The Courier Guy, but in instances that they aren't available we offer the other two or if we are in your area one of our staff members would personally do the delivery as well.
We do usually don't do international shipping as most of our orders are targeted for the South African market. But sending us an email at firstname.lastname@example.org, and we will be more than happy to arrange for shipment to be done at an additional cost which is subject to change.
The partners we would use would be:
INTERNATIONAL CUSTOMS AND DUTY CHARGES
Customs and duty charges are born on you as a the buyer, as we unfortunately don't have control as to the various customs and duty procedures in various countries.